ELEVATE YOUR LEADERSHIP

Get Access to Proven Strategies to Reduce Clinician Burnout and Build Stronger, Collaborative Teams

System Focus: Rebuilding and Retaining the Healthcare Workforce

A New Leadership Model for a New Era

By Bruce D. Cummings, M.P.H., Paul DeChant, M.D., M.B.A., and Michael O’Brien, Ed.D.

Burnout is the manifestation in an individual of dysfunction in the workplace, not a lack of personal resilience. Many healthcare organizations focus too much on trying to enhance the resilience of employees rather than making fundamental changes to reduce the drivers of burnout. This article discusses ways in which healthcare organizations can address the root causes of burnout, not just the symptoms.

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Seeking Solutions to

Physician Burnout

Burnout is an indication of underlying organizational dysfunction. Effectively addressing burnout requires a comprehensive strategy that operates at the enterprise, departmental, and individual levels.

This NEJM Catalyst Roundtable event brought together four experts, all deeply engaged in reducing physician burnout to share in a robust discussion.

• Christina Maslach, PhD, an icon in the field, one of the original researchers into burnout, and developer of the Maslach Burnout Inventory
• Tait Shanafelt, MD, a practicing oncologist, a leading researcher in physician burnout internationally, and the first Chief Wellness Officer at Stanford University Medical School
• Karen Weiner, MD, MBA, a practicing pediatrician and the CEO of the Oregon Medical Group, a 150-physician group practice that has reduced rates of physician burnout below 15% over the past five years
• Paul DeChant, MD, MBA, a former practicing family physician, former CEO of the Sutter Gould Medical Foundation, and

co-author of Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine

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